Marek Adamira

The time will pass anyway; we might just as well put that passing time to the best possible use

Professional Summary

I’m an IT administrator with a strong business background and a genuine passion for technology.
I enjoy working with both hardware and software, solving technical issues, and learning new tools that help me grow professionally.
Over the years, I’ve gained experience in enterprise environments, supporting users, managing systems, and working with modern Microsoft technologies.
I’m self‑reliant, quick to learn, and always ready to take on new challenges.
I’m expanding my technical portfolio and developing my skills through hands‑on projects.

Skills

  • Logical and analytical thinking
  • Microsoft Active Directory
  • Azure Active Directory
  • Microsoft Intune (MDM/MAM)
  • Microsoft SCCM
  • Microsoft 365 support
  • Identity & Access Management (IDM)
  • Jira & Confluence
  • COB procedures
  • Windows 7 / 10 / 11
  • SQL basics
  • PowerShell — Intermediate
  • Technical troubleshooting — Advanced
  • System administration — Intermediate
  • Multitasking — Advanced

Work Experience

IT Administrator — PPF Banka A.S., Prague

May 2022 – Jun 2025

  • Software deployment and updates via SCCM
  • End‑user support and ticket handling through Jira
  • Communication with suppliers and hardware ordering
  • Identity and access management (IDM)
  • Documentation management in Confluence
  • Mobile device management (MDM → Intune)
  • Microsoft 365 rollout support
  • Daily COB procedures
  • Technical assistance and user request handling
  • Annual physical inventory

Customer Service — Modrá pyramida A.S., Prague

Jun 2020 – Apr 2022

  • Administration and management of client loans
  • Direct communication with clients
  • Client retention and relationship management
  • Participation in internal projects
  • Reporting and documentation support

Retention Worker & Social Media Admin — Komerční banka

Apr 2017 – Dec 2020

  • Retention team member
  • Social media management (Facebook, Instagram, Twitter)
  • Support for English‑speaking clients
  • Customer service and issue resolution

Education

Masarykova Business Academy Tanvald, Czech Republic

2013 – 2017
Field of study: Economy / Accounting

Courses & Certificates

  • Intensive English Course — TalkTalkCourses (2017)

Languages

  • Czech — Native
  • English — Advanced (C1)

Interests

  • Traveling
  • Cycling
  • Attending sports events
  • Reading
  • Learning new technologies
  • Python (currently studying)
  • Game development (currently studying)